At command prompt run:
cscript OSPP.VBS /dstatus
in
“C:\program files (x86)\Microsoft Office\Office15” “16”
See the following link for more information
http://itgroove.net/kinglou/2016/02/19/stuck-in-office-365s-subscription-reactivate-account-loop/
And see this for Microsoft's answer saying to install the latest version (uninstall old one first)
https://www.blogger.com/blogger.g?blogID=1204719455214300545#editor/target=post;postID=8337754811484212682
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