http://support.microsoft.com/gp/windows-update-issues/en-us
MS Tool
http://windows.microsoft.com/en-US/windows7/What-is-the-System-Update-Readiness-Tool
Above referenced here:
http://blog.laptopmag.com/how-to-fix-a-stuck-windows-update
Phone support? I aw the following information in an older forum post:
| For home users, no-charge support for security updates (e.g., KB2807986) is available by calling 1-800-MICROSOFT (1-800-642-7676) in the US or 877-568-2495 in Canada. [1] |
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